Privacy Policy

Effective Date: 14th July 2025

Welcome to All Car Service (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://allcarservice.co.uk/ (the “Site”).

1. Information We Collect
We may collect and process the following types of personal data:
• Contact Information: Name, phone number, email address, and postal address.
• Vehicle Information: Make, model, registration number, service history.
• Booking Information: Details of services requested, date/time of appointments.
• Technical Data: IP address, browser type/version, time zone settings, and usage data collected via cookies and analytics tools.

2. How We Use Your Information
We use your personal data to:
• Schedule and manage service bookings.
• Communicate with you about your appointments or inquiries.
• Improve our website, services, and customer experience.
• Send updates, promotions, or service reminders (only with your consent).
• Comply with legal and regulatory obligations.

3. Legal Bases for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:
• Consent – when you opt-in to receive marketing.
• Contract – when necessary to fulfil a service request.
• Legal obligation – for compliance with laws.
• Legitimate interests – to operate and improve our business.

4. How We Share Your Information
We do not sell your data. We may share your information with:
• Trusted service providers who help us operate our business (e.g., booking platforms, IT providers).
• Legal authorities, if required by law.
• With your consent, for specific marketing or referral purposes.

5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements. Typically, booking and vehicle service records are retained for up to 7 years.

6. Your Rights
Under data protection laws, you have the right to:
• Access your data.
• Request correction or deletion.
• Object to processing or request restriction.
• Data portability.
• Withdraw consent at any time (e.g., marketing communications).
To exercise these rights, contact us at info@allcarservice.co.uk.

7. Cookies and Analytics
Our website uses cookies to improve user experience and analyse site traffic. You can manage your cookie preferences in your browser settings.

8. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, firewalls, and secure access controls.

9. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

All Car Service
Website: https://allcarservice.co.uk/
Address: Unit 7, Chancerygate Business Centre St Mary’s Road, Slough, Berkshire, SL3 7FL